POLICIES

At the French Quarter RV Resort, we want to make your stay in the “Big Easy” as relaxing and enjoyable as possible. If you need assistance, please notify us so that we may help you. Our front desk telephone number is (504) 586-3000. There is a reservationist on duty Monday through Friday from 8 a.m. until 8 p.m. and Saturday through Sunday hours are 8 a.m. until 6 p.m. A security guard is on duty from 8 p.m. until 7 a.m. for your convenience.

 

RV SITES

  • Upon deposit or payment of a reservation at the FQRV Resort, you are guaranteed a site, never a specific site (regardless of when your reservation was made). We do not take any requests for specific sites unless you are an FQRV site owner.
  • No stakes or spikes of any sort are to be driven into the ground. This includes spikes for awnings, dog leashes, tents, etc. Doing so causes damage to our underlying water system which guests will be held accountable for.

 

RV REQUIREMENTS

An RV must be a self-contained recreational vehicle according to RVIA standards (www.rvia.org).
The permission of any RV that would like to enter the premises is at the sole discretion of the on-site manager.

 

RATES

Rates are based on four (4) people per site. There is a $10 per day charge for each additional person. There is a maximum of six (6) people per site. Rates are based upon one (1) Recreational Vehicle and (1) Tow Vehicle per site.

Note: Rates vary according to the season and holidays. Please call (504) 586-3000 for more information or complete an online reservation form at www.fqrv.com.

 

CHECK-IN / CHECK-OUT TIMES

  • Check-in time is anytime after 12p.m. (noon). Please do not arrive before 12p.m. as we do not accommodate any early arrivals / check-ins. Arrivals that wish to check-in prior to this time will be assessed at the previous night rate.
  • Check-out time is 11:00 a.m. and is strictly enforced. Guests that have not departed their site on time or notified a front desk agent will be charged an automatic additional day’s rental and/or have their vehicle(s) towed at owner’s expense by Rudy Smith’s Towing.

*** If you are interested in a late check-out or extended stay, please contact a front desk agent between the hours of 8a.m.-10a.m. Late check-outs are dependent upon availability ONLY, and if available will then be approved by a front desk agent. Once approved, you will be charged a rate of $10/hr until 2pm. Any late check-outs that are still on FQRV property. at 3pm will be automatically assessed at the current nightly rate.***

 

VISITORS / PARKING

Please notify the office if you intend to have visitors at your site. FQRV is not responsible for allocating your visitors vehicles. We allow (1) guest vehicle to be parked on your paid site, so long it is parked within the gray pave stone border at each site. Parking on the grass, on another site or in the roadway is strictly prohibited.

 

RESERVATIONS / PAYMENTS

Reservations are highly recommended and require a 50% deposit made with a credit card to guarantee your reservation. Deposits are to be made prior to check-in or within 3 days of making your reservation. Payment in full is due immediately upon check-in.

 

CANCELLATION POLICY FOR REGULAR DAILY RATES

  • Reservations are highly recommended and require a 50% deposit with a credit card to guarantee your
  • Reservation changes or adjustments will be charged a $25.00 administrative processing fee.
  • Reservations made the same day as arrival require payment in full at time of booking and are non­-refundable
  • By providing a credit card number, you are authorizing FQRV the right to bill your credit card for any unpaid balance, costs accrued & damaged property not paid at the time of departure.
  • NO REFUNDS, credits or prorating for early departures under any circumstances.
  • Cancellations made more than 3 days prior to your arrival date will receive a refund to your credit card less a $50.00 cancellation fee.
  • NO REFUNDS or credits will be given for cancellations made 3 days or less prior to your arrival date.
  • NO REFUNDS or credits will be given to No call / NO shows.

 

CANCELLATION POLICY FOR SPECIAL EVENTS & HOLIDAYS

  • Reservations are highly recommended and require payment in full before arrival date.
  • Reservation changes or adjustments will be charged a $25.00 administrative processing fee.
  • Reservations made the same day as arrival require payment in full at time of booking and are non­-refundable
  • By providing a credit card number, you are authorizing FQRV the right to bill your credit card for any unpaid balances, costs accrued & damaged property not paid at the time of departure.
  • NO REFUNDS, credits or prorating for early departures under any circumstances.
  • Cancellations made more than 10 days prior to your arrival date will receive a refund to your credit card less a $50.00 cancellation fee.
  • NO REFUNDS or credits will be given on cancellations made 10 days or less prior to your arrival date.
  • NO REFUNDS or credits will be given to No call / No shows

 

Wi-Fi USAGE

Wi-Fi is complimentary for all of our guests in the recreational room and courtyard area only. Wi-Fi does not reach your site. Unfortunately, we are not in control of any technical glitches that may occur due to inclement weather, high volume usage, etc. Therefore, no refunds or credits will be given if this occurs.

 

QUIET HOURS (11PM – 7AM)

Please help maintain a respectful environment. Any objectionable noise will not be tolerated at any time. Inconsiderate guests will be asked to leave the premises with no refund. Generators are NOT to run at any time inside the resort due to full electrical hookups being provided at each site.

 

RESTROOM / SHOWER FACILITIES

There are four (4) restrooms/showers for guests, one of which is handicap-friendly. Please remember to collect all of your belongings after using the restrooms. The resort is not responsible for any lost items, but if someone turns in the lost items to the front desk, a reservationist may be able to find it in the lost and found. Please let the front desk agent know if the restrooms need maintenance.

 

RECREATION ROOM (7AM – 11PM)

The recreation room is available to all guests. Please inquire with the front desk for use of the large-screen TV. No guest may have possession of the remote unless permitted by a front desk agent. Private use of the recreation room is available, but must be reserved and approved beforehand with one of our reservationists.

 

FITNESS ROOM (7AM – 11PM)

Children under the age of 13 must be accompanied by an adult when using the fitness room. Please do not tamper with or incorrectly use the equipment because you will be asked to leave the room and may be subject to fees.

 

POOL AREA / JACUZZI (7AM – 11PM)

No lifeguard is provided in the pool area; therefore swimming is at your own risk. Children under the age of 12 must be accompanied by an adult. No glass items or pets are allowed in the pool or courtyard area. No running, jumping, or diving is allowed near the pool area. Please maintain appropriate behavior and be considerate of other guests.

 

LAUNDRY ROOM (7AM – 11PM)

Coin-operated washers, dryers, soap/fabric dispenser, and a coin machine are located in the laundry room. Unattended clothes left for a prolonged period of time will be cleared at the discretion of FQRV. Clotheslines are NOT allowed. Please follow the directions on the laundry room walls on how to operate the washers and dryers.

 

MAIL SERVICE

Outgoing mail can be placed in the outgoing mail section by the front desk between 10:00 AM and 2:00 PM. To ensure receipt of your incoming mail or packages please make sure the first and last name match the name on your reservation or it will be returned to sender.

 

PETS

Dogs and cats are allowed, but are not to be left unattended outside or overnight. Dogs must be kept on a leash at all times in the public, shared space of the resort. It is the guest’s responsibility to immediately clean up after their dogs. We have two (2) conveniently located doggie waste stations in the front and back of our resort. PLEASE be compliant with guest rules and pick up all pet waste immediately. Failure to clean up after your pet Will result in a $50 fine per violation. Pets are not allowed in the courtyard (including pool area, recreation room, fitness room, bathrooms, or laundry room). Please respect fellow guests with keeping a quiet presence at FQRV.

 

RIGHT OF ACCESS

FQRV Management reserves the right to conduct site inspections throughout the resort at any time including, but not limited to, access to each and every site for landscaping and routine maintenance.

 

VEHICLE MAINTENANCE

Vehicle and RV washing/cleaning is allowed. Unfortunately, mechanical maintenance (oil change, etc.) is NOT permitted on FQRV property. The front desk can provide contact information for a service/repair contact and RV washing services.

 

FIRES / BARBECUES

Ground fires are NOT allowed on the individual RV Sites. BBQ grills can be used on one’s site, but must be strictly watched over.

 

FIREARMS / FIREWORKS / OTHER EXPLOSIVES

Discharging firearms, firecrackers or other explosives of any kind is strictly prohibited, illegal and will result in immediate removal by state authorities.

 

GUEST’S LIABILITIES FOR DAMAGES

  • Guests shall use the resort’s common-use areas and facilities with due care.
  • Guests shall leave their site and the facilities in the state they were in before one’s arrival, taking into consideration the normal use of facilities.
  • Guests are liable to the resort for ANY damages to FQRV’s property. FQRV shall have the sole right to determine the cost of any damages.
  • A site pole being knocked down is an automatic $100.00 charge.

 

Thank you for complying with these guest rules you were given upon check-in. Non-adherence to any of these rules is subject to fines. Your compliance in helping preserve the safety, cleanliness and quality environment that we strive to provide is greatly appreciated.

***French Quarter RV Resort is not responsible for loss due to fire, accidents, thefts, or causes beyond their control. Management reserves the right to modify these rules and regulations and reserves the right to refuse service to anyone for any reason.***

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New Orleans, LA, United States

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500 N Claiborne Ave
New Orleans, Louisiana

stay@fqrv.com

Phone:504-586-3000

Please fill in the reservation form below